Customer Testimonials Real Customer Testimonials


"I just wanted to let you both know that we are delighted with the Malm drawers that arrived very promptly and in perfect condition. My husband has finally got around to putting them together and they look great, just what I wanted. I really appreciate the great service you give at Urban Sales

Many thanks and kind regards,  "

Kate (26/05/2017)



"Parcel arrived safe and sound this morning, thank you.  Very pleased with the items (2 x Ikea bar stools), and thank you for a good price, substantial and careful packaging, and friendly comms!  I don’t need any more furniture until later on - nearer Christmas! -  but I’ve bookmarked your website and it’ll be the first place I look.  

Many thanks."

John (02/06/2017)



"Fast delivery and excellent communication as I had made a small mistake and Urban Sales staff were very helpful. 
Goods arrived superbly packed for protection.   Second time I have bought with Urban sales and will definitely buy again"

Queenie (20/04/2017)



"4th purchase with Urban sale.Effecient and smooth transaction.

The team (they call it ‘customer happiness specialist’)confirms orders and delivery dates, along with tracking number and contact details of the courier after I place order online. Goods arrive in top condition as the packaging were thorough.

I will continue buying goods from Urban Sales NZ.

Highly recommended"

Elva (12/05/2017)



"Brilliant firm to deal with. So fast in getting the product to me after paying for it, Thank you Team.

A lovely product & really pleased with it."

Tony (27/05/2017)



"What can I say... What a service!!!!! Great product as well! Paid yesterday and the item arrived today! Highly recommended!"

Seth (27/05/2017)


"I received my pillow today! What fantastic quick service and the pillow is exactly what I was after, thank you!!"

Broke (21/06/2017)


"I had a customized order with combined shipping, but Urban Sales were extremely prompt, friendly, well-organized through the entire process. Thank you!"

Brad M  (12/07/2017)

"Thank you so much for once again making shopping with you guys an absolute pleasure. I have never known any retailer go out of their way as much as you folk do. You make it happen, and you are so efficient and friendly. My helper today was Burn who has helped me many times in the past and once again I got superb service. I cannot thank you enough and you rate as my all time best retailer!"

Kate Cater  (7/08/2017)