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About Backorders

'Backorder' means the rest of items are temporarily out of stock and will be shipped at a later date. You can still go ahead and place the backorder, we will notify you by email an expected shipping date for the backordered items once we receive your order. We will use our best endeavours to procure the product from our suppliers within 30 days from the date that you placed your order, if it is not already on its way to us. We also guarantee to lock in the original purchase price of the back-ordered item.

 

If your order consists of several items and not all of them are backordered, we will email to ask if you want to receive you order in one package or in several shipments so that you can get the goods at the earliest time possible.  You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged.

 

If you can’t wait for the backorder items, and you wish to cancel the backorders, no worries, you can simply contact us and we will refund you for that item back to your account. 

 

Got questions? Please contact us for further assistance.