Depot Collect: pick up your furniture from a depot near you
Collect from one of 24 Mainfreight depots across New Zealand. It could cost less than home delivery. We'll quote you both prices.
Three simple steps
Request a quote
Send us your items and your address. We'll quote home delivery and Depot Collect, and suggest your closest Mainfreight depot. Prefer a different depot? Just tell us.
Order and pay
Happy with the price? We'll create your order with your chosen depot as the delivery address. Pay in full and we'll dispatch it as usual.
Collect at the depot
We'll email you once your order is on its way, and Mainfreight will contact you when it arrives so you can book a collection time. Your order is held free for 7 days.
Usually the best value when…
Depot Collect isn't always cheaper than home delivery. That's why we quote both prices, and we'll tell you honestly when home delivery is the better deal.
Find a depot near you
Mainfreight Home to Home depots across New Zealand (Auckland not included). Pickup hours vary by depot. Mainfreight will call you to book a collection time.
North Island
14 depotsSouth Island
10 depots
Bring the right vehicle
You can collect as much as you like, even a whole house of furniture. Just make sure it fits in your car or trailer. Your quote includes every carton size and weight, so you can check before you go.
Ask us. We'll do the comparing.
Tell us what you'd like to buy and your delivery address. We'll send you both prices and suggest your closest depot. We aim to reply within 2 business days.
Our customer service team can quote you over the phone or on live chat.
Call 09 570 9687Shopping in store? Ask any of our team about Depot Collect.
Showroom detailsGood to know
What is Depot Collect?+
Instead of home delivery, we send your order to a Mainfreight depot and you collect it yourself. For many customers outside Auckland, it costs less than delivery to your door.
Which depot can I collect from?+
Any of our 24 Mainfreight depots outside Auckland. We'll suggest the closest one to your address, and we can quote other nearby depots too if one works out cheaper or more convenient.
How much does it cost, and how do I get a quote?+
The price depends on your items and the depot. Contact us with your items and address, and we'll quote home delivery and Depot Collect side by side so you can compare. Quotes are valid for 7 days.
When can I pick up my order?+
Pickup hours vary by depot. Once your order arrives, Mainfreight will call you to book a time that suits.
How will I know my order has arrived?+
We'll email you when your order is dispatched, with your depot address and tracking number. When it arrives, Mainfreight will contact you to book a collection time.
What do I need to bring?+
Your tracking number, a vehicle big enough for your order, and someone to help you lift.
How long will the depot hold my order?+
7 days free, starting from the day your order arrives at the depot. If you miss your booked time, Mainfreight will get in touch to arrange a new one. If it's still not collected after 7 days, we'll contact you. The depot may charge a storage fee, or the order will be returned to us.
What if it won't fit in my car?+
There's no limit on how much you can collect, but you'll need to load it yourself. Check the carton sizes in your quote, or tell us what vehicle you have and we'll help you work out what fits.
Can someone else collect for me?+
Yes. They'll just need your tracking number.
What if something is damaged when I collect it?+
Check your cartons before you leave. If anything is damaged, tell the Mainfreight team on the spot and don't take it. It will be returned to us and we'll sort it out with you.
My order has in-stock and pre-order items. Will they come separately?+
We'll send everything together once it's all ready, so you only need to make one trip. If you'd rather collect the in-stock items now and the rest later, just let us know.
Can I switch to home delivery after ordering?+
Yes. Just let us know and we'll arrange delivery from the depot to your door. You'll only pay the difference in delivery cost.
How do returns work?+
Our standard returns policy applies. If you change your mind at the depot, let the Mainfreight team or us know and we'll take it from there.
Is assembly available?+
Assembly isn't available at the depot. Your furniture is packed exactly as it would be for home delivery.
