These terms apply to all promotional offers, discounts, giveaways, contests, and special deals (“Promotions”) made available by UrbanSales, whether online or in-store.

By participating in any of our Promotions, you agree to be bound by these terms, along with our general Terms & Conditions and Privacy Policy. Each promotion may also have its own specific terms, which will be clearly stated below. If there is any conflict between those specific terms and the general terms on this page, the specific terms will take precedence.

Last updated: 6 May 2026

End of Season Sale - Up to 50% Off

Promotion Period: This promotion runs from 6 May 2026 and ends at 11:59pm on 26 May 2026.

Availability: Offers are available online and in-store during the promotional period.

Eligible Products: This promotion applies to over 600 selected items only.

Discount Application: No discount code is required. Eligible discounts are automatically applied at checkout.

Returns and Exchanges: Standard return policy applies. Refunds or exchanges will be based on the discounted purchase price.

Sale Prices: Prices are subject to change at any time without notice, but changes will not affect orders already accepted.

Conditions: Urban Sales reserves the right to extend, modify, or cancel this promotion at any time without prior notice.

King's Birthday Long Weekend Sale - Up to 50% Off

Promotion Period: This promotion runs from 27 May 2026 and ends at 11:59pm on 9 June 2026.

Availability: Offers are available online and in-store during the promotional period.

Eligible Products: This promotion applies to over 550 selected items only.

Discount Application: No discount code is required. Eligible discounts are automatically applied at checkout.

Returns and Exchanges: Standard return policy applies. Refunds or exchanges will be based on the discounted purchase price.

Sale Prices: Prices are subject to change at any time without notice, but changes will not affect orders already accepted.

Conditions: Urban Sales reserves the right to extend, modify, or cancel this promotion at any time without prior notice.

Extra 5% Off Orders $599

Promotion Period: This promotion runs from 27 May 2026 and ends at 11:59pm on 2 June 2026.

Availability: Sale pricing and the extra 5% off discount are available both online and in-store.

Eligible Products: This promotion applies to eligible products only. Warehouse Clearance Sale products are excluded from the extra 5% off promotion.

Discount Application: No code is needed. The extra 5% off discount will be automatically applied at checkout for eligible online orders. For in-store purchases, our sales team will apply the discount for you.

Minimum Spend Requirement: A minimum spend of $599 is required to receive the extra 5% off discount.

Returns and Exchanges: Standard return policy applies. Refunds or exchanges will be based on the discounted purchase price.

Sale Prices: Prices are subject to change at any time without notice, but changes will not affect orders already accepted. The extra 5% off discount will appear once the minimum spend requirement has been met at checkout.

Conditions: Urban Sales reserves the right to extend, modify, or cancel this promotion at any time without prior notice.

Mother's Day Showroom Event

Promotion Period: Runs from Thursday 8th May to Saturday 10th May.

In-Store Use Only: Offer is valid for in-store purchases only at Urban Sales.

Minimum Spend: Customers must spend $499 or more in one transaction to qualify.

Extra 5% Off: Eligible orders over $499 will receive an extra 5% off.

Complimentary Gift: One complimentary gift will be provided per qualifying transaction.

Gift Options: Gifts may include vases, glasses, candles, makeup organisers and selected gift items.

Gift Availability: Gift options are subject to availability and strictly while stocks last.

One-Time Use: This offer is single-use per qualifying transaction.

Non-Transferable: Complimentary gifts cannot be exchanged for cash, credit or used online.

Urban Sales reserves the right to modify or cancel this promotion at any time without notice.

Weekly Deals

Promotion Period: Weekly Deals run from Friday to Thursday each week. During this period, selected products are featured on the Weekly Deals landing page and homepage. This promotion period refers only to the time these products are highlighted and does not determine or guarantee the pricing of the featured items.

Availability: Sale pricing is available both online and in-store.

Eligible Products: Weekly Deals highlight selected products each week. The promotion is intended to spotlight items with notable savings during that period. Pricing on these products is not exclusive to the Weekly Deals campaign and may change, continue, or end at any time.

Returns and Exchanges: Standard return policy applies. Refunds or exchanges will be based on the discounted purchase price.

Warranty: All warranty claims follow our standard warranty policy and operate under a repair first approach where applicable.

Sale Prices: Prices are subject to change at any time without notice, but changes will not affect orders already accepted.

Errors: Errors or omissions in pricing or product descriptions may result in order cancellation.

Conditions: Urban Sales reserves the right to extend, modify, or cancel this promotion at any time without prior notice.

General: Weekly Deals are subject to all other Urban Sales website Terms and Conditions and policies. By purchasing a product as part of a Weekly Deal, you agree to these Terms and Conditions.

Free Shipping on Bedding

Offer: Enjoy FREE NZ-wide standard shipping on bedding when you spend over $259 NZD on eligible bedding products in a single transaction.

Eligibility: Offer applies exclusively to bedding products from the following brands: Savona, Nu Edition, and Squiggles.

Minimum Spend: Total spend on eligible bedding must be over $259 NZD, calculated after discounts.

Availability: Offer available online and in-store at Urban Sales.

Additional Conditions: Urban Sales reserves the right to amend or cancel the promotion at any time without prior notice.

Early Bird Deals

The Early Bird discount is applied on product sale price and is valid only for selected Early Bird products.

• Estimated delivery dates are subject to change due to shipping or production delays.
• Cancellation requests prior to shipment are permitted under standard change-of-mind terms.
• Urban Sales reserves the right to update or modify Early Bird offers at any time.

Wait & Save - Up to 30% off

The Wait & Save discount is applied on product sale price and is valid only for selected Wait & Save products.

• Estimated delivery dates are subject to change due to shipping or production delays.
• Cancellation requests prior to shipment are permitted under standard change-of-mind terms.
• If the current delivery batch is already full, your order will be scheduled for the next one, so it’s best to order early to secure your spot.
• Urban Sales reserves the right to update or modify Wait & Save offers at any time.

Bundle and Save Terms and Conditions

Eligibility:

• Bundle and Save offers apply only to eligible category combos and these products are specifically marked as part of a Bundle and Save deal on the product description page.
• You can also find the eligible products on the Bundle and Save page by clicking on Shop Now.

Pricing and Discounts:

• Bundle pricing is only valid when all bundle items are purchased together in a single order.
• If any item is removed from the bundle, standard individual pricing will apply.
• Bundle discounts can be combined with other promotions unless explicitly stated.

Returns and Refunds:

• Returns are accepted in line with our standard returns policy.
• If part of a bundle is returned, the refund will be adjusted to remove the bundle discount.
• Opened or assembled items may be subject to a restocking fee in accordance with our returns policy.

Warranty:

• All bundled products include a twelve month warranty unless otherwise stated.
• Warranty claims follow a repair first approach where applicable.

Order Changes and Cancellations:

• Orders containing bundle items cannot be changed after they’ve been dispatched. If you need to make any adjustments after that point, you’ll need to follow our standard exchange or refund process.
• If an order is cancelled, the bundle discount will be void.

Availability and Changes:

• Urban Sales reserves the right to modify or withdraw Bundle and Save offers at any time without prior notice.
• Errors or omissions in pricing or product descriptions may result in order cancellation.

General:

• Bundle and Save offers are subject to all other Urban Sales site terms and policies.
• By purchasing a bundle, you agree to these terms and conditions.

Newsletter Sign-Up $20 Discount Code

Great news! You can get $20 off your first order when you sign-up to our newsletter*.

*This offer is valid for new subscribers only.

To receive the discount code, you must sign up to our newsletter by completing the following steps:

• Enter and submit your email address on our online signup form.
• Once confirmed, you will receive a welcome email from us with your discount code (usually within 5 mins).
• If you have not received your email (please check your junk folder)

The below terms and conditions apply to our new subscriber voucher:

• Discount code is only valid at the time of ordering, on a new order placed online at urbansales.co.nz.
• Your discount code will expire 30 days after you receive it (please check your email junk folder) and can only be used once.
• The voucher code applies to both full price and special price items.
• $199 minimum spend required for discount to apply.
• Supplementary charges such as delivery or assembly fee will not be discounted.

We reserve the right to decline orders where, in its opinion, a promotion code is invalid.

In the event of product returns, refunds will be given for the value of the original purchase, i.e.: With applied discount. Not at the RRP of the item.

In the event of part of the order being returned, the monetary value returned will be the value of the item/s at the time of the transaction, ie: with discount applied. The promotional discount will not be applied to replacement items.

We reserve the right to change these Terms and Conditions at any time.

Abandoned Cart Coupon

• The 5% off coupon code is valid for 7 days from the time it is issued.
• The voucher code is valid and will be applied to all items/categories.
• Supplementary charges such as delivery or assembly fee will not be discounted.
• To be eligible for the discount, the coupon code must be applied at the time of purchase.
• The coupon code can only be used once per transaction.
• The coupon code is non-transferable and cannot be redeemed for cash.
• The coupon code cannot be used to purchase gift cards or other non-merchandise items.
• The company reserves the right to cancel the coupon code if it is determined that it was obtained fraudulently or used in violation of these terms and conditions.

Clearance Sale

Clearance sale prices apply to selected stock reduced to clear. Stocks are limited and are not necessarily kept in stock in-store. Urban Sales reserves the right to change or withdraw this offer at any time. Promotion is valid for online purchases and offline in our Avondale store. Excludes shipping or assembly service costs.

Floor Model In-store Clearance

Looking for a great deal? Our Avondale showroom has limited floor model items available at clearance pricing. These are in-store only and not listed online.

• May include minor marks, signs of wear, or missing packaging
• Could be ex-display, discontinued, or returned stock
• Some items may have missing parts or stains
• All are fully assembled – not flat packed
• Strictly in-store only — no delivery or shipping options
• Collection available from our Avondale store
• Stock is limited and available while it lasts
• All items are final sale – no refunds, returns, exchanges, or warranty

We strongly recommend inspecting items in person before purchase, as each one is sold as-is. This sale is separate from any online clearance deals.